Latest Posts

5 Ways to Encourage and Nurture New Community Members
Building a new community is exciting, but many online forums struggle with getting people involved in the new venture and those issues only compound as the community matures.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 mths ago
- 7,886
- Articles
Encouraging Employee Participation in Your Online Community
On the topic of employee participation in online communities, Richard Millington of FeverBee says it most succinctly: “Your employees probably aren’t keen to help you build a community.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 mths ago
- 7,866
- Articles
Best Security and Access Practices for Online Communities
What keeps community managers up at night? Security and access issues are at the top of the list. Due to the nature of the Internet, it is practically impossible to guarantee that users’ personal…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 yrs ago
- 8,398
- Articles
To Queue or Not to Queue? Moderating for High Quality Forum Content
An online community moderation queue is a list of topics and posts that need to be approved by an administrator or moderator before they are displayed to the other community members.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 yrs ago
- 4,652
- Articles
Do You Need Employee Involvement in Your Online Community?
In my last post I discussed identifying stakeholders – internal and external – in order to attract the kind of members that will help your get the most out of your online community efforts.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 yrs ago
- 5,950
- Articles
Involving Stakeholders in Your Online Community
There are many types of organizations that use online communities. Regardless of whether your online presence supports a small company, large corporation, non-profit, or association,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 yrs ago
- 6,719
- Articles
Measuring ROI of Online Communities
Unlike other business expenses, measuring ROI of online communities is not as straightforward as you might think. According to community expert Rich Millington of FeverBee,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 3 yrs ago
- 6,974
- Articles
Defining Online Community Management Roles
The 2015 ebook Defining Community Management Roles was designed to be a practical guide for community professionals and the people who hire them. Published by The Community Roundtable and based on…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 2,632
- Articles
Do I Need an Editorial Calendar?
For community managers the short answer to this FAQ is, "You only need an editorial calendar if you want to nurture and grow your online community." If you’re like me,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 6,477
- Articles
Finding Your Voice as an Online Community Manager
So you’ve decided to start an online community for your company, organization or brand. Or perhaps you’re taking over as manager of an established community.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 6,893
- Articles
Cooling Off Midsummer: The Iceberg Effect of Community Management
Despite how it appears, online community management is not just about curating content. Yes, publishing and pinging online information is important. However there is much more than meets the eye…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 7,495
- Articles
Forumbee Tips: Using the Scheduling Feature for Future Posts
Although online communities have countless different missions, easily sharing and obtaining information is one key commonality that ranks high among the reasons people join virtual conversations.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 6,982
- Articles
Forumbee User Tips: Optimizing Notifications Settings for Member Engagement
Healthy online communities strive to keep their members engaged and actively posting. Email is one principal way to do this. Email notifications are great because they remind members about their…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 7,190
- Articles
Virtual Learning and Online Community Forums
Whether we label them virtual classrooms, online courses, or e-learning, the number of Web-based education communities is exploding. From Khan Academy, whose mission is “to provide free,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 7,597
- Articles
Simplifying Online Community Management
As digital natives have matured and entered midlife, we have brought every facet of our lives onto the Web. Like it or not, communities of every affiliation have had to adapt to living the virtual…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 4,634
- Articles
How to Write Online Community Guidelines
Once you have sorted out the legalese (Terms and Conditions), it’s time to publish your Online Community Guidelines. As discussed in our last post, Community Guidelines and Who Needs Them ,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 8,627
- Articles
Community Guidelines and Who Needs Them
Real live communities need well-written laws and legal enforcement as wells as common neighborly courtesies in order to thrive. While laws and legal supports define a community's physical boundaries…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 7,303
- Articles
More Ways for Solopreneurs to Use Online Community Forums
In a previous post I discussed the advantages of owning and managing your own online community, including privacy concerns, flexibility to grow and hedging against changes in social media platforms.…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 4,598
- Articles
Online Communities for Small Enterprises
You don’t have to be a Fortune 500 corporation or non-profit the size of the World Health Organization to benefit from running an online forum. In this age of Internet commerce and entrepreneurship,…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 8,045
- Articles
2015 New Year's Resolutions for Community Managers
Unless you’re managing forums for this season’s hot toy line, you’re likely experiencing a lull in community activity during the holidays. So while your community members take a break from their…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 7,769
- Articles
Three Key Ideas to Ensure Your Online Community’s Success
The Web is full of articles about why online communities fail. I decided to survey them to see what we can learn to do right. Below is a summary of the most highly ranked “Why Communities Fail”…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 5,529
- Articles
What Type of Online Forum is Right for My Community?
An online forum is a forum is a forum, right? Well not exactly. There are as many reasons to host an online community as there are community hosts, and the possibilities for types of discussion…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 5,669
- Articles
When to Switch from Social Media to Online Community
I’m often asked how online communities differ from social media. It's true that on the surface they look a lot alike. But besides the obvious factor of cost – social media is free whereas most…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 4 yrs ago
- 3,323
- Articles
Welcoming Newcomers to Your Online Forum
You’ve attracted the attention of a few prospects. Now how do you empower them to become full-fledged members of your online community? Welcoming newcomers is one of the community manager’s most…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 5 yrs ago
- 8,964
- Articles
How to Build Momentum in Your Community – Part III
Measuring Your Community’s Maturity “Membership growth in my online community seems to have hit a plateau. Should I be worried?” That depends. You’ll want to make a careful assessment of where you…
- Carrie Ure
- Community Manager
- Carrie_Ure
- 5 yrs ago
- 7,344
- Articles

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Carrie Ure

Carrie_Ure

Community Manager

Portland, OR

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I'm a blogger, editor and happiness coach based in Portland, OR.