Empower Your Customers, Scale Your Support
Build a thriving online community and knowledge base to engage users, deflect tickets, and accelerate product adoption.
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Customer SupportScale with smart self-service. Empower customers with a Community & Help Center.
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Client SuccessTransform client relationships and increase satisfaction with a Customer Community.
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Employee EngagementLearn, share and collaborate better with an Employee Community.
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Integrated Customer Engagement Platform
Set up your community in minutes. Publish content and make changes any time with a simple interface, no technical experience required.
Discussion Forums
Empower peer-to-peer discussions and connect your product experts and brand advocates.
Community Q&A
Reduce costs with community-powered support. Customers ask questions and share answers.
Knowledge Base
Easily publish content including help articles, video tutorials, FAQs, news and announcements.
Ideation
Give a voice for your customers. Collect feedback, discover popular ideas, prioritize and take action.
Community Management
Manage conversations and members with easy to use moderation tools and automation.
Community Analytics
Gain customer insight through rich analytics. Track growth, engagement, trending topics and more.
Gamification
Turn passive users into active participants with our engaging gamification features. Award badges and recognition on leaderboards to motivate users, foster healthy competition, and keep them coming back for more.
