Harness the wisdom of your customers and employees
Peer-to-peer Q&A accelerates purchase decisions, improves customer satisfaction, and reduces support costs.
Peer-to-peer Q&A accelerates purchase decisions, improves customer satisfaction, and reduces support costs.
Ask questions, get answers, and identify experts.
Users can share their knowledge and participate. Feature the best answers from the community and highlight official responses from your team.
The collective knowledge of your staff and expert users is at the fingertips of your users. Whether it is an answered question, announcement or a help article, your users can find it in your community.
Categories keep questions organized by subject area, product, or department. Tagging makes similar questions discoverable. Browse and follow categories and tags to learn more and stay informed.
Community Q&A can identify gaps in your documentation. Easily convert solved questions to articles in your knowledge base.
Empower peer-to-peer discussions and connect your product experts and brand advocates.
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Easily publish content including help articles, video tutorials, FAQs, news and announcements.
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Give a voice for your customers. Collect feedback, discover popular ideas, prioritize and take action.
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Manage conversations and members with easy to use moderation tools and automation.
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Gain customer insight through rich analytics. Track growth, engagement, trending topics and more.
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