Forumbee Community Platform

Feature Tour

Engage your customers and scale product support with an online user community for your product or website.

Foster customer engagement and idea exchange. Enable your customers to help themselves and each other – increasing customer satisfaction and loyalty.

Knowledge Base

Help your customers help themselves

With a Knowledge Base, customers get answers they need 24x7. Designed to work on any device, users can access your content on the go. Customers can follow their areas of interest to be notified when you make announcements or add new articles.

Knowledge base with multiple sections

Give your customers a voice to share their ideas

With Ideation, gather feedback and ideas from customers for product improvements. Discover the most popular ideas, and keep users invested throughout the whole process.

Ideas shared by customers, sorted by most votes
Community Q&A

Harness the wisdom of your customers

With peer-to-peer Q&A, customers can ask questions and share their knowledge. Feature the best answers from the community and highlight official responses from your team.

Questions asked by customers with the best answers featured
Discussion Forums

Empower your product experts and brand advocates

With Discussion Forums, customers can participate in peer-to-peer conversations and share best practices. Upvoting sparks engagement and increases the visibility of popular contributions.

Customers engaged in a discussion. Each post shows the count of likes received.

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